Terms
General Terms and Conditions of Sale
Last updated: Sep 22, 2024
Welcome to Bidiamonds.exchange ("Bidiamonds", "we", "our", or "us"). By accessing or using our website, services, or purchasing products through our platform, you agree to be bound by these General Terms and Conditions of Sale ("Terms") and any additional customer service policies available on our website. Please read these Terms carefully. If you do not agree to these Terms, please refrain from using our website and services.
Platform Role
Bidiamonds is solely a platform that facilitates connections between buyers and suppliers. We do not manufacture, sell, or ship products. All products, prices, and delivery terms are provided by individual suppliers, and they are fully responsible for the fulfillment of their offers. Bidiamonds holds no responsibility for the quality, accuracy, or fulfillment of products sold by suppliers. All terms regarding returns, warranties, and other product-related issues are determined and provided by each supplier within their individual offers.
Legal Jurisdiction and Governing Law
These Terms, and any dispute or claim arising out of or in connection with them, their subject matter, or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of Israel, without regard to its conflict of law principles. The courts located in Tel Aviv, Israel, shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation, including non-contractual disputes or claims.
For users located in the United States or the European Union, any legal proceedings arising from these Terms shall be brought exclusively in the courts of Tel Aviv, Israel. However, nothing in these Terms shall prevent us from pursuing enforcement of judgments or seeking injunctive relief in other jurisdictions where necessary to protect our rights.
Nothing in these Terms will affect any mandatory rights you have as a consumer under local laws in your jurisdiction.
Privacy
Your privacy is important to us. We collect specific data to process your purchases, and we handle this data in accordance with our Privacy Policy. Please review our Privacy Policy to understand how we handle, store, and protect your information. By submitting your information, you confirm that the data you provide is accurate, complete, and truthful.
Ownership; Copyright and Feedback
The content, design, and functionality of Bidiamonds.exchange are owned by Bidiamonds, Inc. All text, graphics, logos, icons, images, artwork, audio, and video clips, as well as software on this Site, are protected by Israeli and international copyright laws. Any feedback you provide regarding the Site, products, or services becomes the exclusive property of Bidiamonds. We reserve the right to use, modify, or distribute any feedback provided without restriction, and you waive any rights, including moral rights, to such feedback.
Trademarks
The trademarks, logos, service marks, and trade names displayed on this Site are the property of Bidiamonds, Inc. or their respective owners. Use of Bidiamonds’ trademarks in connection with any non-Bidiamonds product or service is strictly prohibited without written permission. This includes using Bidiamonds logos as "hot" links to other websites without prior consent.
Use of the Site
Bidiamonds.exchange is intended for personal, non-commercial use only. You agree not to reproduce, publish, transmit, distribute, modify, create derivative works, or exploit any content on this Site for commercial purposes without our express permission.
You also agree not to:
- Disrupt the Site or networks connected to it.
- Use any automated systems (e.g., robots or spiders) to access or extract content.
- Attempt to circumvent security measures.
Placing an Order
By providing personal information when placing an order, you confirm the information is truthful and accurate. You are responsible for maintaining the confidentiality of your account. If you are under 18, you may only use Bidiamonds with the involvement of a parent or guardian.
Bidiamonds reserves the right to refuse service, terminate accounts, or cancel orders at our discretion, particularly in cases of suspected fraudulent activity.
Acceptance of Your Order
Upon placing an order, you will receive a "Confirmation Notice" acknowledging that your order is being processed. However, Bidiamonds reserves the right to decline any order for legal, regulatory, stock availability, or other reasons. If we cannot fulfill an order, we will notify you and provide a refund if payment has been made. Refunds will be processed within 21 days of cancellation.
Returns, Cancellations, and Supplier Policies
Bidiamonds is a marketplace platform, and each supplier has its own return, cancellation, and warranty policies, which govern the transactions between the supplier and the customer.
Please note:
Supplier Return Policies and Warranties: Each supplier offers its own terms regarding returns, exchanges, and cancellations. These terms are detailed in each supplier's individual offer page, which is provided to you before purchase. It is your responsibility to review and understand the specific terms of each supplier before making a purchase. These terms may vary from product to product and supplier to supplier. For example, some suppliers may offer a 7-day return or cancellation policy.
Payment to Suppliers: Bidiamonds does not release payment to the supplier immediately upon your purchase. Payments to suppliers are processed 7 days after you, the customer, confirm receipt of the product. If there are any issues with the product, it is your responsibility to resolve them directly with the supplier within this period.
Cancellation After Shipment: If the product has already been shipped, cancellations and returns are subject to the supplier's specific return policy. In many cases, return shipping costs will be the responsibility of the customer, and this information will be clearly displayed on the order page for each supplier.
Our Role: Bidiamonds acts solely as a platform to facilitate transactions between buyers and suppliers. We are not a party to the transaction and therefore are not responsible for resolving disputes, processing returns, or enforcing warranties. All such matters must be addressed directly with the supplier.
Delivery and Risk of Loss
Delivery of products, including charges and timeframes, is the sole responsibility of the supplier. Upon shipment, the supplier will handle the delivery to the address you provided, and all risks associated with the product, including loss or damage, pass directly from the supplier to you. Bidiamonds does not manage or control the shipping process, and therefore, any issues related to delays, damages, or delivery should be resolved directly with the supplier. If there are any delays due to circumstances beyond the supplier's control, the supplier is responsible for notifying you.
Damaged or Incorrect Products
Upon receiving your order, please inspect the items. If any products are damaged or supplied incorrectly, notify the supplier immediately as per their return policies. All such matters are to be resolved directly between you and the supplier.
Product Descriptions
We strive to provide accurate product descriptions. However, the colors, textures, and details displayed on your monitor may not exactly match the actual product. If a product does not meet the description, your sole remedy is to return the product in unused condition, based on the specific supplier's return policy.
User Submissions
By submitting content (e.g., reviews or photos) to the Site, you confirm you have the rights to the content and grant Bidiamonds a license to use it. We may remove any content at our discretion.
Disclaimer of Warranties and Limitation of Liability
Bidiamonds provides the Site and products on an "as is" and "as available" basis. We disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the Site or its servers are free of viruses or harmful components. Bidiamonds is not responsible for damages arising from the use of the Site, including indirect, incidental, or consequential damages.
Certain jurisdictions do not allow limitations on implied warranties or the exclusion of certain damages. In such cases, some of these disclaimers may not apply to you, and you may have additional rights.
Indemnification
You agree to defend, indemnify, and hold harmless Bidiamonds, its affiliates, employees, and agents from any claims arising out of your use of the Site, including any violation of these Terms.
Assignment
You may not assign any of your rights or obligations under these Terms without our written consent. Bidiamonds reserves the right to assign its rights or obligations without restriction.
Modification of Terms
Bidiamonds reserves the right to modify these Terms at any time. It is your responsibility to review the Terms regularly. By continuing to use the Site after changes are posted, you agree to be bound by the updated Terms.
Payment Terms
(a) Payment Processing: Payments for orders on the Site are processed through authorized services like Stripe or PayPal. You agree to provide accurate payment details and authorize us to charge your selected payment method.
(b) Additional Charges: International orders may incur additional taxes, duties, or surcharges. These are the responsibility of the customer.
Dispute Resolution
In the event of a dispute, both parties will attempt to resolve it through negotiation. If negotiation fails, the dispute will be submitted to the exclusive jurisdiction of the courts in Tel Aviv, Israel.
Contact Us
If you have any questions about these Terms, please contact us:
Email: support@bidiamonds.com
Phone: +1(442) 327-1907
Address: Bidiamonds, Inc., 169 Madison Ave STE 11295, New York, NY 10016
Thank you for choosing Bidiamonds.
The Bidiamonds Team