Last updated: Sep 22, 2024

This Privacy Policy describes how Bidiamonds (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from bidiamonds.exchange (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others. We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Basic contact details including your name, address, phone number, email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
• Account information including your username, password, security questions.
• Shopping information including the items you view, put in your cart, or add to your wishlist.
• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Please note: Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services.
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We require third-party vendors to adhere to strict privacy and security standards to ensure the safety and confidentiality of your data. However, we are not responsible for the accuracy of the information provided to us by third parties or for their own policies and practices. For more information, see the section below, Third Party Websites and Links.

How We Use Your Personal Information

Providing Products and Services:

We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, send notifications related to your account, purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange for shipping, facilitate any returns and exchanges, and to enable you to post reviews.

Marketing and Advertising:

We use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

Security and Fraud Prevention:

We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. We implement strong encryption and other security protocols to protect sensitive personal information during transmission and storage. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

Communicating with You:

We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests to be responsive to you, provide effective services, and maintain our business relationship with you.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use, please refer to our Cookies Policy [provide link]. We use Cookies to power and improve our Site and Services (including to remember your actions and preferences), to run analytics, and to better understand user interaction with the Services. We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can set your browser to remove or reject Cookies through your browser controls. Please note that blocking Cookies can negatively impact your user experience and may cause some Services to work incorrectly or no longer be available.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

• With vendors or third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
• With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their privacy notices.
• When you direct or consent to our disclosure to third parties, such as to ship you products or through social media widgets or login integrations.
• With our affiliates or within our corporate group, in our legitimate interests to run a successful business.
• In connection with business transactions such as mergers or bankruptcy, and to comply with any applicable legal obligations (e.g., subpoenas, search warrants).
• To protect or defend the Services, our rights, and the rights of users or others.

User-Generated Content

If you choose to submit user-generated content (e.g., product reviews) to any public area of the Services, this content will be public and accessible by anyone. We are not responsible for the privacy or security of any information you make publicly available.

Third Party Websites and Links

Our Site may provide links to third-party websites. If you follow these links, we recommend reviewing their privacy policies. We are not responsible for the privacy or security of third-party sites.

Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to know what personal information we collect, use, and disclose.
• The right to request deletion of your personal information.
• The right to opt-out of the sale of your personal information.
• The right to correct inaccurate personal information.
• The right to data portability.
• The right to opt-out of automated decision-making and profiling.
• The right to non-discrimination for exercising your rights.

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

• Email: support@bidiamonds.com
• Phone: (442) 327-1907
• Address: Bidiamonds, Inc. 169 Madison Ave STE 11295, New York, NY 10016

Please note that these rights may not be absolute and could be subject to certain conditions as per applicable laws.

California Residents

Under the California Consumer Privacy Act (CCPA), California residents have specific rights with respect to their personal information, including the rights to know, delete, and opt-out of the sale of personal information. Please contact us to exercise your CCPA rights.

GDPR (European Union Residents)

Residents of the European Union are protected under the General Data Protection Regulation (GDPR), which provides the following rights:

• The right to access, correct, or delete your personal data.
• The right to restrict or object to certain processing activities.
• The right to data portability.
• The right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

If you are an EU resident, please contact us to exercise these rights. We ensure that international data transfers comply with GDPR through mechanisms such as Standard Contractual Clauses.

International Data Transfers

Your personal information may be transferred to, stored, or processed in countries outside your own, including the United States, which may have different data protection laws. We ensure that international transfers comply with relevant laws, using mechanisms such as Standard Contractual Clauses or other appropriate safeguards.

How We Protect Your Information

We implement technical and organizational measures to protect your personal information from unauthorized access, loss, destruction, or damage. While we strive to protect your personal information, no data transmission over the internet can be guaranteed as 100% secure.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Bidiamonds, Inc.
169 Madison Ave STE 11295
New York, NY 10016
Phone: (442) 327-1907
Email: support@bidiamonds.com